More Than Legal Work
Strong client relationships are built on more than exceptional legal work—they're built on partnership. That's where BEST comes in.
BEST, our Business Enterprise Solutions Team, is made up of the business services professionals who keep everything beyond the practice of law running at the highest level—technology, project management, pricing, business development, HR, DEI, pro bono, and more. Together, they bring valuable perspective and expertise directly to our clients, helping combine the practice of law with the business of law to create a sophisticated model for firm—and client—success.
A Sophisticated Model for Law Firm Excellence
Lawyers focus on the practice of law. BEST focuses on the business of law—and on supporting the lawyers who practice it. Together, this combined approach creates a sophisticated model for law firm excellence and efficiency, and a stronger, more collaborative partnership with every client we serve.
How BEST Supports Our Clients
BEST works alongside our attorneys to align operationally with clients across a range of shared priorities, including:
- Project Management Office — keeping complex matters and initiatives on track
- Legal Technology Solutions — identifying and implementing the right tools for the job
- Cybersecurity — protecting sensitive data and information
- RFPs — providing templates and guidance clients can use with their own vendors
- Market Visibility — sharing insight and intelligence that informs decision-making
- Recruiting — supporting talent strategy and growth
- Artificial Intelligence — applying AI thoughtfully to improve outcomes and efficiency
- Data Management — organizing and safeguarding information
- Diversity, Equity & Inclusion — sharing how clients can build DEI programs that reflect their goals and values
- Vendor Contracts — supporting smart, efficient vendor relationships
Partnering with Clients
Real partnership means sharing both the risk and the reward. BEST helps make that possible through:
- Secondments that embed our people directly within client teams
- Referrals that extend the value of the relationship in both directions
- Pricing Arrangements, including alternative fee arrangements (AFAs) that bring predictability and value
- The Value of Alternative Fee Arrangements
Alternative fee arrangements are one of the clearest expressions of shared risk and reward. AFAs offer:
- Predictability — for the full scope of a matter or phase by phase
- Shared Risk — encouraging open dialogue around goals and objectives throughout a matter
- Better Planning — supported by ongoing discussion of scope, risk, and execution
- Enhanced Value — driving more cost-efficient results
- More Transparency — and better communication throughout
- Trust and Partnership — built on shared risk and alignment with a client's goals
